Cloud Hotel & Suites | Hotel in Nairobi

| 6.7 (434 Reviews) |  3 Bathrooms  6 Guests
Parklands Hotel | Cloud Hotel & Suites

Hotel in Parklands, Nairobi

Located 0.6 mi from the City Park and 3.7 mi from Nairobi central, Cloud Hotel & Suites offers an outdoor pool, rooftop restaurant and 24-hour front desk. Free WiFi and parking is available. The elegant and African-inspired rooms and suites will provide you with a flat-screen TV, air conditioning, a work desk and iPod docking station. The more spacious suites also offer a seating area with sofa. The private bathrooms are fitted with a hairdryer and free toiletries. Breakfast is served at the roof top restaurant by the pool, overlooking the city. Other facilities offered include a games room, a nightclub, a casino, a tour desk, and meeting facilities. Located within a shopping mall, guests also have easy access to banks, foreign exchange bureaus and supermarkets. The Karura Forest is a 10-minute drive from Cloud Hotel & Suites and Jomo Kenyatta International Airport can be reached within 30 minutes by car. The property provides airport shuttle services upon request.

Cloud Hotel & Suites is located in Nairobi.

This 28 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Business Services, Sports/Activities, and several others. This is a 4 star rated property and has over 434 reviews with the average score of 6.7 . Coming to Nairobi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 28 Bedrooms Hotel if you want to learn more about this place in Nairobi. These details are authentic, as they are provided by our partner, booking.com.

This Cloud Hotel & Suites in Nairobi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Cloud Hotel & Suites”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Restaurant
  • Breakfast in the room
  • Kid-friendly buffet
  • Bar
  • Kids' meals
  • Special diet meals (on request)
  • Wine/Champagne
  • Coffee house on site
Parking
  • Private Parking
  • Parking
  • Parking on site
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Bathroom emergency cord
Activities
  • Spa
  • Personal trainer
  • Fitness center
  • Temporary art galleries
  • Beauty services
  • Movie nights
  • Hairstyling
  • Spa lounge/Relaxation area
  • Yoga classes
  • Locker rooms
  • Haircut
  • Steam room
  • Body treatments
  • Spa facilities
  • Nightclub/DJ
  • Casino
  • Golf course (within 2 miles)
  • Hot tub/Jacuzzi
  • Indoor pool
  • Spa/Wellness packages
  • Happy hour
  • Indoor pool (year-round)
  • Fitness classes
  • Sauna
  • Fitness
Entertainment
  • Baby safety gates
  • Outdoor play equipment for kids
General
  • Air conditioning
  • Designated smoking area
  • Facilities for disabled guests
  • Safe
  • Wifi in all areas
  • Soundproof rooms
  • Heating
  • Non-smoking rooms
  • Elevator
  • Family rooms
  • Convenience store on site
Guest Services
  • Daily housekeeping
  • 24-hour front desk
  • Fax/Photocopying
  • Suit press
  • Car rental
  • Baggage storage
  • Private check-in/out
  • Lockers
  • Ironing service
  • Express check-in/out
  • Hair/Beauty salon
  • Concierge
  • Business center
  • Dry cleaning
  • Currency exchange
  • Shuttle service (additional charge)
  • Meeting/Banquet facilities
  • Shared lounge/TV area
  • Shuttle service
  • Tour desk
  • Packed lunches
  • Laundry
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM on site
  • Room service
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Sun deck
  • Outdoor furniture
  • BBQ facilities
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Key card access
  • Smoke alarms
  • CCTV outside property
  • Security alarm
  • Fire extinguishers
  • Key access
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Face masks for guests available
  • First aid kits available
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Spa
  • Heated pool
  • Pool cover
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.5
Location:
7.6
Staff:
7.98
Facilities:
7.34
Comfort:
7.65
Cleanliness:
7.67
Emil
Apr 6, 2026 07:00:00 AM
Review Score:   10
Bulgaria
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Perfect to stay, breakfast was amazing
Negative: Noting
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Twin/Double
Room Size: 22 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
Standard Double Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Shower, Toilet paper, Toothbrush, Walk-in shower, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Shower cap

General

Air conditioning, Safe, Soundproof, Fire extinguisher, Smoke Alarm, Suit press, Trash cans, Key card access, Tile/Marble floor, Heating, Iron

Media & Technology

Flat-screen TV, TV, Cable channels, iPod dock, Satellite channels, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator, Dryer

Living Area

Sitting area, Sofa, Desk

View

Garden view, City view, Inner courtyard view, View

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Activities

Sauna

Accessibility

Accessible by elevator, Emergency cord in bathroom, Entire unit wheelchair accessible, Upper floors accessible by elevator, Entire unit located on ground floor

Room amenities

Feather pillow, Clothes rack, Socket near the bed, Adapter

Pool and Spa

Heated pool, Pool towels, Rooftop pool

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Executive Room
Room Type: Suite
Room Size: 24 m2
1 Queen bed(s) Bed
Executive Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Shower, Toilet paper, Toothbrush, Walk-in shower, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bidet, Shower cap

General

Air conditioning, Safe, Soundproof, Fire extinguisher, Smoke Alarm, Suit press, Trash cans, Key card access, Tile/Marble floor, Heating, Iron

Media & Technology

Flat-screen TV, TV, Cable channels, iPod dock, Satellite channels, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator, Dryer

Living Area

Sitting area, Sofa, Desk

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Activities

Sauna

View

Garden view

Accessibility

Accessible by elevator, Emergency cord in bathroom, Entire unit wheelchair accessible, Upper floors accessible by elevator, Entire unit located on ground floor

Room amenities

Feather pillow, Clothes rack, Socket near the bed, Adapter

Pool and Spa

Heated pool, Pool towels, Rooftop pool

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Master Suite
Room Type: Suite
Room Size: 28 m2
1 Queen bed(s) Bed
Master Suite

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Toothbrush, Walk-in shower, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bidet, Shower cap

General

Air conditioning, Safe, Soundproof, Fire extinguisher, Smoke Alarm, Suit press, Trash cans, Key card access, Tile/Marble floor, Heating, Iron

Media & Technology

Flat-screen TV, TV, Cable channels, iPod dock, Satellite channels, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator, Dryer

Living Area

Sitting area, Sofa, Desk

View

City view, Inner courtyard view, View

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Activities

Sauna

Accessibility

Accessible by elevator, Emergency cord in bathroom, Entire unit wheelchair accessible, Upper floors accessible by elevator, Entire unit located on ground floor

Room amenities

Feather pillow, Clothes rack, Socket near the bed, Adapter

Pool and Spa

Heated pool, Pool towels, Rooftop pool

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Cloud Hotel & Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cloud Hotel & Suites?

Check-in time for Cloud Hotel & Suites starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cloud Hotel & Suites have a swimming pool?

Yes, this Cloud Hotel & Suites has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cloud Hotel & Suites?

Best-rates for the Cloud Hotel & Suites starts from $76 per night with includes Transportation/Shuttle, Spa, Entertainment, Child Friendly, Accessibility, Wellness Facilities, Bar, Guest Services, Barbecue/Outdoor Cooking, Laundry, Business Services, Sports/Activities, Restaurant, Breakfast, Internet, Pool, Designated Smoking Area, Wheelchair Accessible, Private Pool, Security/Safety, Fireplace/Heating, Toiletries, Hot Tub, Air Conditioner, Parking, TV, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cloud Hotel & Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cloud Hotel & Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cloud Hotel & Suites is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cloud Hotel & Suites?

Based on the information reported by the owner or manager, the Cloud Hotel & Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cloud Hotel & Suites?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD76
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