Grand Hyatt Hangzhou | Hotel in Hangzhou
Hotel in Shangcheng, Hangzhou
5 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Grand Hyatt Hangzhou offers 388 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Soap
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Deep soaking bathtub
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Private bathroom
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Shampoo
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Bathrobes
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Separate bathtub and shower
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Towels
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Free toiletries
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Toilet paper
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Hair dryer
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Blackout drapes/curtains
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Down comforter
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Rollaway/extra beds (surcharge)
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Air conditioning (climate-controlled)
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Free cribs/infant beds
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Bed sheets
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Premium bedding
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Desk
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Iron/ironing board
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Phone
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Slippers
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Safe
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1 bar
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24-hour room service
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5 restaurants and 1 coffee shop/cafe
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Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 198 per person
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Local meal delivery service
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Free bottled water
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Minibar
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Espresso maker
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Refrigerator
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Free self parking on site
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Train station pick-up shuttle (surcharge)
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Height restrictions apply for onsite parking
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24-hour roundtrip airport shuttle (surcharge)
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Limo/town car service
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Airport shuttle on request
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Wheelchair accessible (may have limitations)
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Wheelchair-accessible registration desk
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible concierge desk
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Wheelchair-accessible business center
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Elevator
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Wheelchair-accessible restaurant
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Steam room
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Fitness center
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Sauna
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Indoor pool
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Full-service spa
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Hiking/biking trails
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Bicycle rentals
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LCD TV
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Satellite channels
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Meeting room
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Conference center
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Business center
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Wedding services
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Multilingual staff
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Luggage storage
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Tour/ticket assistance
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Dry cleaning service
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Daily housekeeping
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Porter/bellhop
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24-hour front desk
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Concierge services
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Laundry facilities
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Hair salon
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Refrigerator
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Free cribs/infant beds
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Indoor pool
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Laundry facilities
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Rollaway/extra beds (surcharge)
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi and wired Internet
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Spa open daily
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Aromatherapy
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Body treatments
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Hot tub
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Body scrubs
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Manicures and pedicures
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Massage - Swedish
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Massage - sports
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Facials
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Reflexology
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11 treatment rooms
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Massage/treatment rooms
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Massage - hot stone
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Body wraps
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival. cashless transactions are available safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property affirms that it follows the cleaning and disinfection practices of gbac star (hyatt)
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe Room, 2 Twin Beds
Room Size:
431 square feet m2
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GeneralSquare meters - 40, Square feet - 431, City view, Ping - 12, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
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Grand Suite, 1 King Bed (Deluxe)
Room Size:
646 square feet m2
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GeneralSquare meters - 60, Square feet - 646, Lake view, Number of bedrooms - 1, Executive level room, Ping - 18.1, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Room, 2 Twin Beds, City View
Room Size:
431 square feet m2
|
GeneralSquare meters - 40, Square feet - 431, City view, Ping - 12, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
|
Room, 1 King Bed
Room Size:
431 square feet m2
|
GeneralSquare meters - 40, Square feet - 431, City view, Ping - 12, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Grand Suite, 1 King Bed
Room Size:
646 square feet m2
|
GeneralSquare meters - 60, Square feet - 646, City view, Club level room, Ping - 18, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Room, 2 Twin Beds
Room Size:
431 square feet m2
|
GeneralSquare meters - 40, Square feet - 431, City view, Ping - 12, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
|
Room, 2 Twin Beds (Club Access)
Room Size:
431 square feet m2
|
GeneralSquare meters - 40, Square feet - 431, City view, Executive level room, Ping - 12, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
|
Tent, 1 King Bed (CAMP IN GARDEN)
Room Size:
431 square feet m2
|
GeneralSquare meters - 40, Square feet - 431, Ping - 12, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Room, 1 King Bed (West Lake View, Club Access)
Room Size:
431 square feet m2
|
GeneralSquare meters - 40, Square feet - 431, Lake view, Executive level room, Ping - 12, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Room, 2 Twin Beds (West Lake View, Club Access)
Room Size:
431 square feet m2
|
GeneralSquare meters - 40, Square feet - 431, Lake view, Executive level room, Ping - 12, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
|
Room, 2 Twin Beds, Garden View
Room Size:
431 square feet m2
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GeneralSquare meters - 40, Square feet - 431, Furnished balcony, Garden view, Ping - 12, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
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Room, 1 King Bed (West Lake View)
Room Size:
431 square feet m2
|
GeneralSquare meters - 40, Square feet - 431, Lake view, Ping - 12, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Room, 2 Twin Beds (West Lake View)
Room Size:
431 square feet m2
|
GeneralSquare meters - 40, Square feet - 431, Lake view, Ping - 12, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
|
Room, 1 King Bed (Club Access)
Room Size:
431 square feet m2
|
GeneralSquare meters - 40, Square feet - 431, City view, Executive level room, Ping - 12, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Room, 1 King Bed, Garden View
Room Size:
431 square feet m2
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GeneralSquare meters - 40, Square feet - 431, Furnished balcony, Garden view, Ping - 12, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Room, 1 King Bed, City View
Room Size:
431 square feet m2
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GeneralSquare meters - 40, Square feet - 431, City view, Ping - 12, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Deluxe Room, 1 King Bed
Room Size:
431 square feet m2
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GeneralSquare meters - 40, Square feet - 431, City view, Ping - 12, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this Grand Hyatt Hangzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Grand Hyatt Hangzhou starts from $261 per night with includes Security/Safety, Guest Services, Hot Tub, Toiletries, Air Conditioner, Pool, Wheelchair Accessible, Accessibility, Wellness Facilities, Bar, Child Friendly, Parking, Business Services, Spa, Breakfast, Internet, Kitchen, Laundry, Bedding/Linens, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Grand Hyatt Hangzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Grand Hyatt Hangzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
