Kempinski Hotel Grand Arena Bansko | Hotel in Bansko
Hotel in Shiligarnika, Bansko
Being the only ski-in and ski-out hotel in Bansko, Kempinski Hotel Grand Arena Bansko is located in the very heart of the mountain resort, right across the Gondola elevator station. The five-star luxury hotel features 157 Alpine-style rooms, including 25 suites and an exclusive Presidential Suite, fully renovated Kempinski The Spa, four conference rooms and dining rooms with spectacular views of the majestic Pirin Mountains, offering an authentic Kempinski gourmet experience. The Gallery restaurant offers themed buffets throughout the winter and BBQ at the sunlit terrace during the summer. The guests can explore the spirit of Mediterranean cuisine at Come Prima Restaurant in a romantic and cozy ambiance. Live cooking by the hotel’s international culinary team headed by Executive Chef Nikola Todorov (instead of Trevor Portelli) in the open kitchen. In the winter, The Sushi Bar and Teppanyaki Grill welcome guests for an exquisite meal and show by expert Teppanyaki chefs. In summer, La Veranda Bar & Lounge offers not only a breathtaking view of the mountain but also a unique menu, superb summer cocktails and the sushi corner by the pool. Piano bar Sing Sing warms up the winter nights with amazing live performances and a spirited atmosphere. The Lobby Bar is the perfect place for a morning coffee or a light snack for lunch, or even a nice cocktail in front of the cozy fireplace on cold winter nights. Free access to a 24-hour gym and to a thermal area of the Spa is included. It offers Finish sauna, Herbal sauna, sanarium, infrared cabin, experience showers, deep digital detox area, custom-made aroma steam bath, laconium, one indoor and two outdoor swimming pools, kids outdoor swimming pool, indoor and outdoor hot tub and a unique snow room. Family-friendly Kempinski Hotel Grand Arena Bansko Bansko has a supervised Kids Club offering complimentary childcare for all hotel guests with children aged 3 to 12 years old with a daily program with a variety of amusing activities and games. The hotel can organize airport pick-up and drop-off from Sofia and Thessaloniki International Airport.
Kempinski Hotel Grand Arena Bansko is located in Bansko.
This 145 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pet Friendly, Bedding/Linens, and several others. This is a 5 star rated property and has over 1054 reviews with the average score of 9.2 . Coming to Bansko and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 145 Bedrooms Hotel if you want to learn more about this place in Bansko. These details are authentic, as they are provided by our partner, booking.com.
This Kempinski Hotel Grand Arena Bansko in Bansko is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kempinski Hotel Grand Arena Bansko”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Wine/Champagne
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Restaurant
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Breakfast in the room
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Special diet meals (on request)
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Bar
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Kid-friendly buffet
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Kids' meals
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Fruit
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Snack bar
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Parking
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Parking garage
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Accessible parking
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Parking on site
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Electric vehicle charging station
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Private Parking
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Fishing
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Spa lounge/Relaxation area
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Light therapy
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Haircut
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Steam room
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Themed dinners
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Bike tours
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Hiking
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Kids' club
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Pedicure
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Archery
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Manicure
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Walking tours
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Fitness center
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Tour or class about local culture
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Fitness classes
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Tennis equipment
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Body scrub
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Hair coloring
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Cycling
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Massage chair
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Waxing services
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Fitness
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Hairstyling
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Makeup services
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Sauna
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Happy hour
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Facial treatments
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Spa/Wellness packages
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Cooking class
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Body treatments
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Tennis court
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Indoor pool
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Personal trainer
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Beauty services
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Yoga classes
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Spa
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Massage
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Solarium
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Body wrap
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Hair treatments
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Locker rooms
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Pool table
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Indoor pool (year-round)
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Spa facilities
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Foot bath
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Skiing
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Horseback riding
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Outdoor play equipment for kids
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Board games/Puzzles
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Indoor play area
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Pet friendly
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Family rooms
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Safe
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Facilities for disabled guests
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Non-smoking rooms
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Elevator
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Heating
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Air conditioning
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Wifi in all areas
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Smoke-free property
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Soundproof rooms
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Laundry
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Shuttle service (additional charge)
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Baggage storage
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Car rental
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Business center
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Meeting/Banquet facilities
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Ironing service
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Shared lounge/TV area
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Airport shuttle (additional charge)
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Daily housekeeping
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Shuttle service
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Room service
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Pet basket
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Concierge
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Lockers
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Airport shuttle
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ATM on site
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Hair/Beauty salon
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Packed lunches
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Express check-in/out
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Private check-in/out
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Currency exchange
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Pet bowls
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24-hour front desk
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Tour desk
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Valet parking
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Dry cleaning
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Suit press
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Babysitting/Child services
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Fax/Photocopying
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Invoice provided
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Internet
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Wifi
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Free Wifi
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Garden
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Outdoor pool (year-round)
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Outdoor furniture
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Terrace
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Outdoor pool
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Outdoor pool (seasonal)
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BBQ facilities
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Sun deck
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Key card access
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CCTV in common areas
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24-hour security
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Fire extinguishers
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Security alarm
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Smoke alarms
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Property cleaned by professional cleaning companies
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guest accommodation disinfected between stays
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Use of cleaning chemicals that are effective against coronavirus
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Delivered food covered securely
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Food can be delivered to guest accommodation
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Physical distancing in dining areas
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All plates, cutlery, glasses, and other tableware sanitized
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Hand sanitizer in guest accommodation and common areas
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Process in place to check health of guests
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Face masks for guests available
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First aid kits available
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Access to healthcare professionals
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Staff follow all safety protocols as directed by local authorities
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Cashless payment available
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Physical distancing rules followed
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Contactless check-in/out
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Ski storage
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Ski pass vendor
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Kids' pool
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Beach chairs/Loungers
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Pool cover
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Beach umbrellas
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Swimming pool
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Heated pool
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Pool with view
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Plunge pool
Policies
If you arrive with children, please inform the property about their age. an extra charge will apply for children 6 years old and above. you can use the special requests box when booking or contact the property directly. , please note that smoking is strictly prohibited in all areas and penalty fees apply, the hotel has the right to preauthorize the provided card at any time after confirmation, please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotel's availability; meals only). drinks are at a surcharge, please note that rates on 31 december include a compulsory new year's gala dinner for the number of people included in the reservation, we can accommodate pets up to 10 kilos and charges will appliedplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian, swimming pool: closed from tue, sep 1, 2026 until thu, jul 1, 2027
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe Room Town View with King Bed
Room Type:
Triple
Room Size:
36 m2
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Food & DrinkTea/Coffee makerBathroomBathtub, Bathrobe, Hairdryer, Free toiletriesGeneralSafe, Air conditioningMedia & TechnologyTelephone, TVOutdoorsBalconyInternetWireless internetViewCity view |
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Studio
Room Type:
Studio
Room Size:
45 m2
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Food & DrinkTea/Coffee makerBathroomBathtub, Bathrobe, Hairdryer, Free toiletriesGeneralSafe, Air conditioningMedia & TechnologyTelephone, TVOutdoorsBalconyLiving AreaSitting areaInternetWireless internetViewCity view |
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Deluxe Room Mountain View with King Bed
Room Type:
Triple
Room Size:
36 m2
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Food & DrinkTea/Coffee makerBathroomBathtub, Bathrobe, Hairdryer, Free toiletriesGeneralSafe, Air conditioningMedia & TechnologyTelephone, TVOutdoorsBalconyInternetWireless internetViewMountain view |
|
Deluxe Room Town View with Twin Beds
Room Type:
Twin
Room Size:
38 m2
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Food & DrinkTea/Coffee makerBathroomBathtub, Bathrobe, Hairdryer, Free toiletriesGeneralSafe, Air conditioningMedia & TechnologyTelephone, TVOutdoorsBalconyInternetWireless internetViewCity view |
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Deluxe Room Mountain View with Twin Beds
Room Type:
Twin
Room Size:
36 m2
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Food & DrinkTea/Coffee makerBathroomBathtub, Bathrobe, Hairdryer, Free toiletriesGeneralSafe, Air conditioningMedia & TechnologyTelephone, TVOutdoorsBalconyInternetWireless internetViewMountain view |
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Superior Queen Room
Room Type:
Double
Room Size:
40 m2
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Food & DrinkTea/Coffee makerBathroomBathtub, Bathrobe, Hairdryer, Free toiletriesGeneralSafe, Air conditioningMedia & TechnologyTelephone, TVOutdoorsBalconyViewMountain view |
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Studio with Mountain View
Room Type:
Studio
Room Size:
45 m2
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Food & DrinkTea/Coffee makerBathroomBathtub, Bathrobe, Hairdryer, Free toiletriesGeneralSafe, Air conditioningMedia & TechnologyTelephone, TVOutdoorsBalconyLiving AreaSitting areaViewMountain view |
FAQ's
Is this Shiligarnika hotel pet-friendly for guests?
Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Shiligarnika hotel?
Check-in time for Shiligarnika hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Shiligarnika hotel have a swimming pool?
Yes, this Shiligarnika hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Shiligarnika hotel?
Best-rates for the Shiligarnika hotel starts from $158 per night with includes Ocean View, Transportation/Shuttle, Fireplace/Heating, Accessibility, Sports/Activities, Skiing, Restaurant, Entertainment, Barbecue/Outdoor Cooking, Pool, TV, View, Internet, Parking, Balcony/Terrace, Security/Safety, EV Charge Station, Spa, Bar, Business Services, Wheelchair Accessible, Wellness Facilities, Toiletries, Laundry, Air Conditioner, Pet Friendly, Bedding/Linens, Guest Services, Private Pool, Oceanfront, Breakfast, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Shiligarnika hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Shiligarnika hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Shiligarnika hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Shiligarnika hotel?
Based on the information reported by the owner or manager, the Shiligarnika hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Shiligarnika hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
