Serena Beach Resort & Spa | Hotel in Mombasa
Hotel in Shanzu, Mombasa
Right on the white sandy beach of Shanzu, Serena Beach Hotel & Spa offers panoramic views of the Indian Ocean. Guests can dine next to the outdoor pool in the extensive tropical gardens. All of the spacious, air-conditioned rooms feature Swahili-style décor with beds surrounded by a mosquito net. Each room comes equipped with a TV, minibar and has a private bathroom. Serena Hotel features a variety of indoor and outdoor restaurants and bars, many of which play lively music. Room service is available and guests can enjoy a cocktail on their private balcony. Breakfast is served in the terrace. A variety of outdoor activities are available including volley ball, pedalos, windsurfing and yachting. After an active day guests can relax with a massage in the Maisha Spa and Health Club. Free private parking is available on site and there is free Wi-Fi throughout. The 24-hour front desk can organize an airport shuttle to Moi Airport 11 miles away.
Serena Beach Resort & Spa is located in Mombasa.
This 59 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Barbecue/Outdoor Cooking, Hot Tub, Parking, and several others. This is a 5 star rated property and has over 316 reviews with the average score of 8.8 . Coming to Mombasa and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 59 Bedrooms Hotel if you want to learn more about this place in Mombasa. These details are authentic, as they are provided by our partner, booking.com.
This Serena Beach Resort & Spa in Mombasa is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Serena Beach Resort & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Snack bar
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Restaurant
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Breakfast in the room
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Kid-friendly buffet
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Bar
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Kids' meals
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Special diet meals (on request)
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Wine/Champagne
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Coffee house on site
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Private Parking
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Parking
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Free parking
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Parking on site
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Spa
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Personal trainer
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Entertainment staff
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Fitness center
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Bowling
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Tour or class about local culture
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Karaoke
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Diving
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Evening entertainment
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Cooking class
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Beach
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Themed dinners
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Game room
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Yoga classes
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Locker rooms
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Tennis court
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Steam room
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Walking tours
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Ping-pong
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Tennis equipment
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Live sports events (broadcast)
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Aerobics
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Massage
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Spa facilities
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Water sports facilities on site
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Golf course (within 2 miles)
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Hot tub/Jacuzzi
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Snorkeling
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Darts
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Racquetball
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Beachfront
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Spa/Wellness packages
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Happy hour
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Pool table
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Fishing
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Windsurfing
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Fitness classes
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Sauna
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Playground
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Fitness
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Live music/Performance
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Game drives
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Board games/Puzzles
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Baby safety gates
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Indoor play area
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Outdoor play equipment for kids
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Air conditioning
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Designated smoking area
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Facilities for disabled guests
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Safe
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Wifi in all areas
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Non-smoking rooms
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Family rooms
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Convenience store on site
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Daily housekeeping
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24-hour front desk
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Fax/Photocopying
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Suit press
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Car rental
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Baggage storage
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Private check-in/out
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Lockers
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Ironing service
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Express check-in/out
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Concierge
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Business center
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Dry cleaning
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Currency exchange
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Shuttle service (additional charge)
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Meeting/Banquet facilities
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Shared lounge/TV area
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Shuttle service
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Tour desk
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Packed lunches
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Babysitting/Child services
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Laundry
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Airport shuttle
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Airport shuttle (additional charge)
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Room service
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Invoice provided
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Internet
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Free Wifi
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Wifi
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Outdoor pool (year-round)
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Outdoor furniture
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Terrace
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Outdoor pool
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Sun deck
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Garden
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BBQ facilities
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CCTV in common areas
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24-hour security
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Key card access
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Smoke alarms
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CCTV outside property
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Security alarm
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Fire extinguishers
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Key access
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Guest accommodation sealed after cleaning
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Guest accommodation disinfected between stays
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Use of cleaning chemicals that are effective against coronavirus
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Property cleaned by professional cleaning companies
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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All plates, cutlery, glasses, and other tableware sanitized
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Delivered food covered securely
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Physical distancing in dining areas
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Food can be delivered to guest accommodation
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Breakfast to-go containers
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Face masks for guests available
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First aid kits available
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Process in place to check health of guests
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Access to healthcare professionals
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Staff follow all safety protocols as directed by local authorities
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Hand sanitizer in guest accommodation and common areas
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Cashless payment available
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Screens or physical barriers between staff and guests in appropriate areas
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Physical distancing rules followed
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Kids' pool
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Beach umbrellas
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Swimming pool
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Beach chairs/Loungers
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Airport pickup
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Airport drop-off
Policies
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Family Room
Room Type:
Family
Room Size:
54 m2
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Food & DrinkTea/Coffee maker, Bottle of waterBathroomShampoo, Slippers, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Walk-in shower, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower capGeneralAir conditioning, Safe, Smoke Alarm, Carbon monoxide detector, Trash cans, Interconnecting room(s) available, Mosquito netMedia & TechnologySatellite channels, Flat-screen TV, TV, TelephoneOutdoorsBalcony, TerraceLiving AreaDeskViewGarden view, Inner courtyard view, ViewServicesWake-up serviceKitchenElectric kettleBedroomLinens, Wardrobe or closet, Childrens' cribsAccessibilityUpper floors accessible by stairs onlyRoom amenitiesClothes rack, Socket near the bedEntertainment & Family ServicesBoard games/puzzlesPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Superior Room
Room Type:
Double
Room Size:
29 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomShampoo, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Walk-in shower, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower capGeneralAir conditioning, Safe, Smoke Alarm, Carbon monoxide detector, Trash cans, Mosquito netMedia & TechnologySatellite channels, Flat-screen TV, TV, TelephoneOutdoorsBalcony, TerraceLiving AreaDeskViewGarden view, Inner courtyard view, ViewServicesWake-up serviceKitchenElectric kettleBedroomLinens, Wardrobe or closet, Childrens' cribsAccessibilityUpper floors accessible by stairs onlyRoom amenitiesClothes rack, Socket near the bedEntertainment & Family ServicesBoard games/puzzlesPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Deluxe Queen Room Garden View
Room Type:
Double
Room Size:
20 m2
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Food & DrinkTea/Coffee maker, Bottle of waterBathroomShampoo, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Walk-in shower, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower capGeneralAir conditioning, Safe, Smoke Alarm, Carbon monoxide detector, Trash cans, Mosquito netMedia & TechnologySatellite channels, Flat-screen TV, TV, TelephoneOutdoorsBalcony, TerraceLiving AreaDeskViewGarden view, Inner courtyard view, ViewServicesWake-up serviceKitchenElectric kettleBedroomLinens, Wardrobe or closet, Childrens' cribsAccessibilityUpper floors accessible by stairs onlyRoom amenitiesClothes rack, Socket near the bedEntertainment & Family ServicesBoard games/puzzlesPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Superior Room Sea View
Room Type:
Double
Room Size:
36 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomShampoo, Slippers, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Walk-in shower, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower capGeneralAir conditioning, Safe, Smoke Alarm, Carbon monoxide detector, Trash cans, Mosquito netMedia & TechnologySatellite channels, Flat-screen TV, TV, TelephoneOutdoorsBalcony, TerraceLiving AreaDeskViewGarden view, View, Sea viewServicesWake-up serviceKitchenElectric kettleBedroomLinens, Wardrobe or closet, Childrens' cribsAccessibilityUpper floors accessible by stairs onlyRoom amenitiesClothes rack, Socket near the bedEntertainment & Family ServicesBoard games/puzzlesPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Deluxe Twin Garden View Room
Room Type:
Twin
Room Size:
20 m2
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Food & DrinkTea/Coffee maker, Bottle of waterBathroomShampoo, Slippers, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Walk-in shower, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower capGeneralAir conditioning, Safe, Smoke Alarm, Carbon monoxide detector, Trash cans, Mosquito netMedia & TechnologySatellite channels, Flat-screen TV, TV, TelephoneOutdoorsBalcony, TerraceLiving AreaDeskViewGarden view, ViewServicesWake-up serviceKitchenElectric kettleBedroomLinens, Wardrobe or closet, Childrens' cribsAccessibilityUpper floors accessible by stairs onlyRoom amenitiesClothes rack, Socket near the bedEntertainment & Family ServicesBoard games/puzzlesPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Zanzibar Suite Garden View
Room Type:
Suite
Room Size:
48 m2
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Food & DrinkTea/Coffee maker, Bottle of waterBathroomShampoo, Slippers, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Walk-in shower, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower capGeneralAir conditioning, Safe, Smoke Alarm, Carbon monoxide detector, Trash cans, Mosquito netMedia & TechnologySatellite channels, Flat-screen TV, TV, TelephoneOutdoorsBalcony, TerraceLiving AreaSitting area, Sofa, DeskViewGarden view, ViewServicesWake-up serviceKitchenElectric kettleBedroomLinens, Wardrobe or closet, Childrens' cribsAccessibilityUpper floors accessible by stairs onlyRoom amenitiesClothes rack, Socket near the bed, Sofa bedEntertainment & Family ServicesBoard games/puzzlesPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
FAQ's
Is this Shanzu hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Shanzu hotel?
Check-in time for Shanzu hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Shanzu hotel have a swimming pool?
Yes, this Shanzu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Shanzu hotel?
Best-rates for the Shanzu hotel starts from $273 per night with includes TV, View, Ocean View, Balcony/Terrace, Wellness Facilities, Child Friendly, Wheelchair Accessible, Transportation/Shuttle, Sports/Activities, Spa, Restaurant, Guest Services, Internet, Laundry, Oceanfront, Business Services, Barbecue/Outdoor Cooking, Hot Tub, Parking, Pool, Designated Smoking Area, Accessibility, Security/Safety, Bar, Entertainment, Breakfast, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Shanzu hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Shanzu hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Shanzu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Shanzu hotel?
Based on the information reported by the owner or manager, the Shanzu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Shanzu hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
