The Ritz-Carlton, Shenzhen | Hotel in Shenzhen
Hotel in Central Business District, Shenzhen
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Housekeeping is available on request.
The Ritz-Carlton, Shenzhen offers 280 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.
2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.
Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Separate bathtub and shower
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Toilet paper
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Shampoo
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Bathrobes
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Towels
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Private bathroom
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Hair dryer
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Free toiletries
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Toothbrush and toothpaste (on request)
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Desk
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Turndown service
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Free newspapers
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Water-efficient showers only
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Iron/ironing board
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Phone
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Access via exterior corridors
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Laptop-friendly workspace
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Soundproofing
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Recycling
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Local maps
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Slippers
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Connecting rooms available
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Safe
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Separate sitting area
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Free cribs/infant beds
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Blackout drapes/curtains
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Down comforter
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Rollaway/extra beds (surcharge)
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Bed sheets
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Air conditioning
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Pillow menu
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Premium bedding
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Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 217 for adults and CNY 108.5 for children
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Coffee/tea in common area(s)
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2 bars/lounges and 1 poolside bar
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24-hour room service
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3 restaurants and 1 coffee shop/cafe
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Electric kettle
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Local meal delivery service
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Free bottled water
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Free tea bags/instant coffee
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Minibar
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Wheelchair-accessible parking and van parking available
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Train station pick-up shuttle (surcharge)
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Limo/town car service
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Secured extended parking on site (CNY 60 per day)
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Free secured self parking on site
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24-hour roundtrip airport shuttle (surcharge)
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Electric car charging station on site
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Onsite parking options include a garage
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Low-height electrical outlets in bathroom
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Transfer shower
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Visual fire alarm
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Wheelchair-accessible path of travel
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Wheelchair-accessible parking
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Wheelchair-accessible fitness center
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Doorbell and phone notification
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Wheelchair-accessible pool
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Elevator
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Wheelchair-accessible registration desk
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible concierge desk
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Wheelchair-accessible restaurant
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In-room accessibility
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Wheelchair-accessible public washroom
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Lever door handles
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Wheelchair-accessible van parking
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Wheelchair-accessible spa
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1 on-site accessible parking spaces
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Height-adjustable showerhead
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Wheelchair-accessible business center
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Elevator door width (inches): 43
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Mountain climbing
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Health/beauty spa
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Fitness classes
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Full-service spa
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2 hot tubs
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Yoga classes
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24-hour fitness center
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Pilates classes
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Steam room
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Lifeguards on site
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Sauna
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Outdoor pool
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DVD player
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TV
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Satellite channels
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Conference center (15737 square feet of space)
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Meeting room
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Business center
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Free cribs/infant beds
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Laundry facilities
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Rollaway/extra beds (surcharge)
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Soundproofed rooms
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DVD player
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Snack bar/deli
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Fence around the pool
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Outdoor pool
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Luggage storage
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Multilingual staff
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Turndown service
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Wedding services
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Daily housekeeping
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Laundry facilities
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Change of bedsheets (on request)
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24-hour front desk
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Tour/ticket assistance
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Dry cleaning service
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Concierge services
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Hair salon
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In-room WiFi speed: 25+ Mbps
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Available in all rooms: Free WiFi and wired Internet
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Available in some public areas: Free WiFi
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Pool sun loungers
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Pool umbrellas
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Lifeguards on site
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Garden
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Body scrubs
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Body wraps
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Body treatments
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Massage - hot stone
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Hot tub
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8 treatment rooms
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Aromatherapy
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Reflexology
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Facials
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Outdoor treatment areas
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Massage/treatment rooms
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Massage - Thai
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Sauna
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Steam room
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Couples treatment room(s)
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Hydrotherapy
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Premier King Bed Room
Room Size:
592 square feet m2
|
GeneralSquare meters - 55, Square feet - 592, City view, Number of bedrooms - 1, Ping - 17, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Discovery Suite
Room Size:
534 square feet m2
|
GeneralSquare meters - 50, Square feet - 534, City view, Coffee/tea maker, Number of bathrooms - 1, Number of bedrooms - 1, Club level room, Ping - 15.1, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Club Executive King Bed Suite
Room Size:
1119 square feet m2
|
GeneralSquare meters - 104, Square feet - 1119, Separate dining area, City view, Separate bedroom, Number of bedrooms - 1, Club level room, Ping - 31.45, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Deluxe King Bed Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Square feet - 538, City view, Number of bedrooms - 1, Ping - 15, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Club Deluxe King Bed Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Square feet - 538, City view, Number of bathrooms - 1, Number of bedrooms - 1, Club level room, Ping - 15.12, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Club Executive Twin Bed Suite
Room Size:
1119 square feet m2
|
GeneralSquare meters - 104, Square feet - 1119, City view, Number of bedrooms - 1, Club level room, Ping - 31, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
|
Premier Suite
Room Size:
1119 square feet m2
|
GeneralSquare meters - 104, Square feet - 1119, Pool view, Separate bedroom, Number of bedrooms - 1, Club level room, Window screens, Ping - 31.45, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Club Premier King Bed Room
Room Size:
592 square feet m2
|
GeneralSquare meters - 55, Square feet - 592, City view, Number of bathrooms - 1, Number of bedrooms - 1, Club level room, Ping - 16.64, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Deluxe Garden View Twin Bed Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Square feet - 538, Garden view, Number of bedrooms - 1, Window screens, Ping - 15.12, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
|
Premier Twin Bed Room
Room Size:
592 square feet m2
|
GeneralSquare meters - 55, Square feet - 592, City view, Number of bedrooms - 1, Window screens, Ping - 17, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
|
Deluxe Twin Bed Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Square feet - 538, City view, Number of bedrooms - 1, Ping - 15, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
|
Club Premier Twin Bed Room
Room Size:
592 square feet m2
|
GeneralSquare meters - 55, Square feet - 592, City view, Number of bedrooms - 1, Club level room, Ping - 17, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
|
Club Deluxe Twin Bed Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Square feet - 538, City view, Number of bedrooms - 1, Club level room, Ping - 15, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
|
Oasis Suite
Room Size:
1119 square feet m2
|
GeneralBalcony, Square meters - 104, Square feet - 1119, City view, Coffee/tea maker, Number of bathrooms - 1, Number of bedrooms - 1, Club level room, Ping - 31, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Design Garden View King Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Square feet - 538, Coffee/tea maker, Garden view, Number of bathrooms - 1, Number of bedrooms - 1, Ping - 15, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Design Premier King Room
Room Size:
592 square feet m2
|
GeneralSquare meters - 55, Square feet - 592, City view, Coffee/tea maker, Number of bathrooms - 1, Number of bedrooms - 1, Ping - 17, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Design Garden View Twin Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Square feet - 538, Coffee/tea maker, Garden view, Number of bedrooms - 1, Ping - 15, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
|
Design King Room
Room Size:
517 square feet m2
|
GeneralSquare meters - 48, Square feet - 517, City view, Coffee/tea maker, Number of bedrooms - 1, Ping - 15, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Deluxe Garden View King Bed Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Square feet - 538, Garden view, Number of bedrooms - 1, Window screens, Ping - 15.12, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Design Twin Room
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, Square feet - 538, City view, Coffee/tea maker, Number of bedrooms - 1, Ping - 15, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
|
The Ritz-Carlton Suite
Room Size:
4801 square feet m2
|
GeneralBalcony, Square meters - 446, Square feet - 4801, City view, Number of bedrooms - 1, Club level room, Ping - 135, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Carlton Suite
Room Size:
1270 square feet m2
|
GeneralSquare meters - 118, Square feet - 1270, City view, Number of bedrooms - 1, Club level room, Ping - 35.69, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
|
Club Junior Suite
Room Size:
667 square feet m2
|
GeneralSquare meters - 62, Square feet - 667, City view, Number of bedrooms - 1, Club level room, Window screens, Ping - 18.74, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this The Ritz-Carlton, Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the The Ritz-Carlton, Shenzhen starts from $327 per night with includes TV, Security/Safety, Wellness Facilities, Toiletries, Entertainment, Child Friendly, Kitchen, Business Services, Bedding/Linens, Spa, Breakfast, Hot Tub, Parking, Pool, Balcony/Terrace, Restaurant, Bar, Internet, Air Conditioner, Designated Smoking Area, Wheelchair Accessible, Accessibility, Guest Services, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the The Ritz-Carlton, Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the The Ritz-Carlton, Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
