Sofitel Haikou | Hotel in Haikou

| 9.4 (22 Reviews) |  1 Bathroom
Long Hua Hotel | Sofitel Haikou

Hotel in Long Hua, Haikou

Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges, and a fitness center are onsite.
Housekeeping is available on request.
Sofitel Haikou offers 208 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

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Amenities

Air Conditioner
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Children's robes
  • Bathrobes
  • Soap
  • Rainfall showerhead
  • Bidet
  • Shampoo
  • Toothbrush and toothpaste
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Toilet paper
  • Designer toiletries
Bedroom
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Bed sheets
  • Pillow menu
  • Air conditioning
  • Down comforter
  • Iron/ironing board
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Laptop-friendly workspace
  • LED light bulbs
  • Turndown service
  • Eco-friendly cleaning products provided
  • Safe
  • Desk chair
  • Slippers
  • Bulk dispenser for toiletries
  • Desk
  • Soundproofing
  • Phone
Breakfast
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 168-168 per person
  • 2 bars/lounges
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in common area(s)
  • Free bottled water
  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Electric kettle
Parking
  • Onsite parking options include a garage
Accessibility
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Tile flooring in room
  • Elevator
  • Area rugs in room
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Fitness center
  • Indoor pool
  • Designer stores
  • Outdoor pool
  • Shopping mall
  • Full-service spa
  • Sauna
Entertainment
  • LCD TV
  • Cable channels
General
  • Business center
  • Meeting rooms - 6
  • Conference space (2583 square feet)
  • Front-desk safe
  • Lockers available
  • Banquet hall
  • Free newspapers in lobby
  • Water dispenser
  • ATM/banking services
  • Elevator
  • English
  • Chinese (Mandarin)
  • 100% renewable energy
  • Local culture & ecosystem education
  • No plastic soda bottles
  • Biodegradable drinking straws
  • Vegetarian dining options
  • Smoke-free property
  • Vegan dining options
  • At least 80% lighting from LEDs
  • Couples dining
  • No plastic water bottles
  • Reusable tableware only
  • Double-glazed windows
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Reusable cups only
  • Comprehensive recycling policy
  • Biodegradable coffee stirrers
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
Guest Services
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Luggage storage
  • Laundry facilities
  • Turndown service
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Dry cleaning service
  • Change of towels (on request)
  • Multilingual staff
  • Porter/bellhop
  • Concierge services
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Garden
  • Pool sun loungers
  • Vegetable garden
Spa
  • Facials
  • Body scrubs
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • 7 treatment rooms
  • Body treatments
  • Body wraps
  • Aromatherapy
  • Hydrotherapy
  • Massages

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately cny 168 to 168 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property uses some solar energy; some water is reused through a grey water recycling system

Reviews

Zhu Lianghan
Mar 27, 2026 11:05:51 PM
Review Score:   4
Summary: Our initial room felt quite old, and there was a strong smell of cigarette smoke. It appeared to be coming from another room, as the odour was even more intense in the corridor and near our door. Unfortunately, no action was taken after our first complaint. We were later upgraded to a club floor room, which was an improvement, though still not ideal. The hotel did provide an air purifier at no extra charge following the upgrade, which we appreciated. At times, we experienced long waits for the lift, and the location was not particularly convenient. Overall, we were quite disappointed with our stay and would not choose to return to this hotel.
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Room Arrangement

Room Info Facilities
JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View
Room Size: 747 square feet m2
1 King Bed
JUNIOR SUITE, Club Millesime Access,1 King Bed,  Ocean View

General

Private bathroom, Square feet - 747, Number of bedrooms - 1, Separate sitting area, Square meters - 69, Bed count minimum 1, Ocean view, Ping - 20.9, Bed count maximum 1, Number of bathrooms - 1
Luxury Room, 1 Queen Bed, Sea View
Room Size: m2
1 Queen Bed
Luxury Room, 1 Queen Bed, Sea View

General

Private bathroom, Number of bedrooms - 1, Sea view, Bed count minimum 1, Bed count maximum 1
LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View
Room Size: 484 square feet m2
1 King Bed
LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View

General

Private bathroom, Number of bedrooms - 1, Square feet - 484, Ping - 14, Bed count minimum 1, Square meters - 45, Bed count maximum 1, City view
Luxury Room, 1 King Bed, Ocean View
Room Size: m2
1 King Bed
Luxury Room, 1 King Bed, Ocean View

General

Bed count minimum 1, Bed count maximum 1
LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View
Room Size: 721 square feet m2
1 King Bed
LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View

General

Square feet - 721, Private bathroom, Number of bedrooms - 1, Partial ocean view, Bed count minimum 1, Square meters - 67, Ping - 20, Bed count maximum 1, Number of bathrooms - 1
Luxury Room King Ocean View
Room Size: 484 square feet m2
1 King Bed
Luxury Room King Ocean View

General

Private bathroom, Number of bedrooms - 1, Square feet - 484, Sea view, Ping - 14, Bed count minimum 1, Square meters - 45, Bed count maximum 1
Luxury Room, 1 King Bed, City View
Room Size: 484 square feet m2
1 King Bed
Luxury Room, 1 King Bed, City View

General

Private bathroom, Number of bedrooms - 1, Square feet - 484, Ping - 14, Bed count minimum 1, Square meters - 45, Bed count maximum 1, City view
Luxury Room, 2 Twin Beds, City View
Room Size: 484 square feet m2
2 Twin Beds
Luxury Room, 2 Twin Beds, City View

General

Private bathroom, Number of bedrooms - 1, Square feet - 484, Ping - 14, Square meters - 45, Bed count minimum 2, City view, Bed count maximum 2
LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View
Room Size: 484 square feet m2
2 Twin Beds
LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View

General

Private bathroom, Number of bedrooms - 1, Square feet - 484, Ping - 14, Square meters - 45, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View
Room Size: 969 square feet m2
1 King Bed
PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View

General

Private bathroom, Square feet - 969, Ping - 27, Number of bedrooms - 1, Square meters - 90, Sea view, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Sofitel Haikou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Sofitel Haikou starts from $109 per night with includes Business Services, Wellness Facilities, Spa, Restaurant, Toiletries, Pool, Accessibility, Bar, Breakfast, Laundry, Wheelchair Accessible, Security/Safety, Guest Services, Child Friendly, Kitchen, TV, Balcony/Terrace, Bedding/Linens, Internet, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sofitel Haikou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Sofitel Haikou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.